
Healthcare Analytics Dashboard
Designed a comprehensive analytics dashboard for healthcare providers, improving patient care efficiency by 30% and reducing administrative overhead by 45%.
Data VisualizationProduct Designer4 months
Project Overview
Healthcare providers needed a comprehensive dashboard to visualize patient data, track outcomes, and make data-driven decisions. The existing system was fragmented across multiple tools, making it difficult for healthcare teams to get a complete picture of patient care.
The Challenge
- Fragmented data: Patient information scattered across multiple systems
- Poor visualization: Data presented in confusing charts and tables
- Real-time needs: Healthcare teams needed up-to-date information
- Compliance requirements: HIPAA compliance for patient data security
- User diversity: Dashboard needed to serve doctors, nurses, and administrators
Research & Discovery
User Research
I conducted extensive research with healthcare professionals:
- Interviews with 15 doctors, nurses, and administrators
- Shadowing sessions to understand daily workflows
- Task analysis for common data access patterns
- Usability testing of existing tools
Key Insights
- Time pressure: Healthcare workers needed quick access to critical information
- Different needs: Doctors, nurses, and administrators had different data requirements
- Mobile usage: 60% of users accessed data on mobile devices
- Alert fatigue: Too many notifications led to important alerts being ignored
Design Strategy
1. User-Centered Design
- Role-based dashboards for different user types
- Progressive disclosure to avoid information overload
- Quick actions for common tasks
- Mobile-responsive design for on-the-go access
2. Data Visualization
- Clear hierarchy of information importance
- Consistent color coding for different data types
- Interactive charts for detailed analysis
- Export capabilities for reporting
Key Features
Patient Overview Dashboard
- Patient summary cards with key metrics
- Trend visualization for vital signs and lab results
- Alert system for critical values
- Quick access to patient history and notes
Analytics & Reporting
- Population health metrics for administrators
- Outcome tracking for quality improvement
- Resource utilization for operational efficiency
- Custom reports for different stakeholders
Mobile Optimization
- Responsive design for tablets and phones
- Touch-friendly interface for quick data entry
- Offline capabilities for areas with poor connectivity
- Push notifications for critical alerts
Security & Compliance
- Role-based access control
- Audit logging for all data access
- Data encryption for sensitive information
- HIPAA compliance throughout the system
Design Process
1. Information Architecture
- Card sorting with healthcare professionals
- User journey mapping for different scenarios
- Wireframing for key dashboard layouts
- Prototyping for interactive testing
2. Data Visualization Design
- Chart selection based on data types and user needs
- Color palette for accessibility and meaning
- Interaction patterns for data exploration
- Responsive breakpoints for different screen sizes
3. User Testing
- Usability testing with 12 healthcare professionals
- A/B testing of different dashboard layouts
- Accessibility testing for compliance
- Performance testing with large datasets
Results & Impact
The new dashboard achieved significant improvements:
- 30% improvement in patient care efficiency
- 45% reduction in administrative overhead
- 60% faster data access for healthcare teams
- 90% user satisfaction score
- Zero security incidents since launch
Technical Implementation
Frontend
- React components for interactive charts
- D3.js integration for custom visualizations
- Responsive design with CSS Grid
- Progressive Web App for mobile access
Backend
- Real-time data synchronization
- Secure API for data access
- Role-based permissions system
- Audit logging for compliance
Lessons Learned
This project reinforced the importance of:
- Understanding domain expertise in specialized fields
- Security and compliance in healthcare applications
- Mobile-first design for healthcare workers
- Data visualization best practices for complex information
Future Enhancements
The dashboard is now positioned for:
- AI-powered insights for predictive analytics
- Voice interface for hands-free data access
- Integration with wearable devices
- Advanced reporting with machine learning insights
Project Details
Role
Product Designer
Duration
4 months
Tools
FigmaTableauD3.jsReactTypeScript